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Student Support Services

Support is available to help you succeed during your studies and life in Australia

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How We Support You

Academic & Course Support

Student Services & Administration

Accommodation & Living Support

Mental Health & Wellbeing

Careers & Employment

Policies & Student Safety

About ECA Internships

Student services not only provides administrative support for students but also handles many of the day-to-day enquiries about enrolment, timetables and important dates and provides help with submitting forms and other applications.
Student services responds to enquiries about fees, provides further information on government surveys and can provide support with access to other independent services which may be of value to students. To contact student services please email.

Accommodation & Arrival Support

Accommodation Assistance

Help finding suitable housing options in your city

Homestay Support

Matching with Australian families for cultural immersion

Arrival Support

Airport pickup and settling-in assistance

Living in Australia Guidance

Orientation to Australian life and culture

Support Services

English Language Learning Support

All ECA college courses are delivered in English. If English is not your first language and you are studying on campus in Sydney, Melbourne and Brisbane, you can attend English workshops held at ELSIS free of charge.
Further information about the free English classes for APIC students is found on the ELSIS website: http://www.elsis.edu.au/free-workshops/

Careers and Employment Course Advice

If you are not sure which course or program suits your needs and aspirations, please contact our course advisory service to arrange a free confidential consultation. Our advisors can provide you with information to help you decide about the study pathway that best suits you.

Contact Information:

For students: [email protected]
For Brisbane students: [email protected]
For Melbourne students: [email protected]

Counselling services

If you are not sure which course or program suits your needs and aspirations, please contact our course advisory service to arrange a free confidential consultation. Our advisors can proviProfessional counselling services are available to all students for mental health and wellbeing support. Our trained counsellors provide confidential support for a range of issues including stress, anxiety, homesickness, and adjustment to life in Australia.de you with information to help you decide about the study pathway that best suits you.

Sexual Harassment and Sexual Assault

Sexual Abuse and harassment ECA Group has zero tolerance for sexual assault and harassment. We are committed to supporting staff and students affected by sexual assault or harassment, regardless of where and when it takes place. A sexual offence is any unwanted sexual behaviour or activity, which can make you feel uncomfortable, frightened or threatened.
To know more about sexual assault and harassment, including how to report complaints, please see the Australian Human Rights Commission website at https://www.humanrights.gov.au

Mental Health & Wellbeing

Your wellbeing is our priority. We understand that adjusting to student life in a new country can be challenging. Our dedicated support team is here to help you navigate these challenges and thrive during your studies.

We provide emotional support, mental health resources, and guidance to help you maintain a healthy balance between your studies and personal life.

Need help? We're here for you

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