ECA Graduate Institute Pty Ltd (EGI) ACN 128 584 896, Higher Education Leadership Institute Pty Ltd (HELI) ACN 627 475 790, ECA Higher Education Pty Ltd (CHS) ACN 632 587 332 both in Australia and overseas.
3.1 The personal information we collect
The types of personal information we may collect about you include:
We collect personal information in a variety of ways, including:
We may collect, hold, use and disclose personal informatioh3n for the following purposes:
We may disclose personal information to:
Where we disclose your personal information to the third parties listed above, these third parties may store, transfer or access personal information outside Australia.
We will only disclose your personal information to countries with laws that protect your personal information in a way that is substantially similar to the Australian Privacy Principles, or we will take such steps as are reasonable in the circumstances to ensure overseas third parties protect your personal information in accordance with the Australian Privacy Principles.
Sensitive information is a sub-set of personal information that is given a higher level of protection under the Australian Privacy Principles. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs,sexual orientation,sexual practices or sex life, criminal records, health information or biometric information.
The type of sensitive information we may collect about you includes
We will not collect sensitive information about you without first obtaining your consent. Provided you consent to the collection of your sensitive information, we will only collect, hold, use and disclose your sensitive information for the following purposes:
Your personal information will:
Anonymity: Where practicable, we will give you the option of notidentifying yourself or using a pseudonym in your dealings with us.
Unsubscribing: To object to processing for direct marketing/unsubscribe from our email database or opt out of marketing communications, please contact us using the details below or opt-out using the opt-out facilities provided in the communication.
Access: You may request access to the personal information that we hold about you. An administrative fee may be payable for the provision of such information. Please note, in some situations, we may be legally permitted to withhold access to your personal information.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to promptly correct any information found to be inaccurate, incomplete, misleading or out of date. Please note, in some situations, we may be legally permitted to not correct your personal information.
Complaints: If you wish to make a complaint, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you in writing, setting out the outcome of our investigation and the steps we will take in response to your complaint. You also have the right to contact the relevant authority in the country in which you are based.
We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures such as the pseudonymisation and encryption of personal information to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all orsome cookies. However, if you use your browsersettingsto block all cookies(including essential cookies), you may not be able to access all or parts of our Sites.
We may use web beacons on our Sitesfrom time to time. Web beacons(also known as Clear GIFs) are small pieces of code placed on a web page to monitor the visitor’s behaviour and collect data about the visitor’s viewing of a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
For any questions or notices, please contact our Privacy Officer at:
Education Centre of Australia Pty Ltd ACN 111 918 775
Email: [email protected]
We willrely on performing a contractto process your personal information where we are preparing to enter into a contract with you, or we are carrying out our obligations under a contract with you (such asto provide an educational course to you).
We will rely on a legal obligation to process your personal information where we are subject to a legal obligation, such as when carrying out our government reporting obligations.
We will process your personal information for our legitimate interest to allow you to access and use our website, to send you marketing content we think may be of interest to you, to contact you if you leave your contact details with us or if you otherwise initiate contact with us. You can object to the processing of your personal information for our legitimate interests at any time. See the section below on ‘Objecting to processing’.
If we need to rely on consent, we will ask for consent to process any of your personal information for that specific purpose before we process your personal information for that reason. If we rely on consent and you are under 16 years of age, we will seek your parent or legal guardian’s consent to process your personal information for that specific purpose.
On your written request, we will provide you with a list of third parties we use to process your personal information.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances, you can ask us to delete your data: see ‘Access, erasure and data portability’ below for further information.
In some circumstances, we may anonymise your personal information (so that it can no longer be associated with you) for analytics, research or statistical purposes, in which case we may use this anonymised information indefinitely without further notice to you.
Objecting to processing: You have the right to object to processing of your personal information that is based on our legitimate interests or public interest. If this is done, we must provide compelling legitimate grounds for the processing which overrides your interests, rights and freedoms, in order to proceed with the processing of your personal information.
Restricting processing: You have the right to request that we restrict the processing of your personal information if (i) you are concerned about the accuracy of your personal information; (ii) you believe your personal information has been unlawfully processed; (iii) you need us to maintain the personal information solely for the purpose of a legal claim; or (iv) we are in the process of considering your objection in relation to processing on the basis of legitimate interests.
Access, erasure and data portability: You may have the right to request details of the personal information we hold about you or to request that we erase the personal information we hold about you or that we transfer this information to a third party.
Rectification: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to promptly correct any information found to be inaccurate, incomplete, misleading or out of date.