This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements. They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.
This course, Leadership and Management, is for busy people who need to get more control of business operations. You will learn and practise how to communicate effectively with different groups of people, how to analyse business operations and risk, and how to organise your, and staff, workloads. You will learn how to drive your team forward and improve all aspects of an organisation.
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